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Annual Surveillance Audit08 Jun 2018

On 30 and 31 May 2018, the annual surveillance audit to the integrated Management System (ISO9001 Quality Management System and ISO14001 Environmental Management System) of Airport Operations Department (AOD) of Macau International Airport Company Limited (CAM), was performed by the certification body - SGS Hong Kong.


Although it was a regular surveillance audit, most of the AOD units were covered. These included Q&E, OSS, OPS, SAF, PRL, CME, AIC, ATC, FIN, PER, TNG, TMS, GSS, LEG and SEC. The Audit Team expressed their satisfaction on the efficiency and efficacy of the integrated Management System. Moreover, they remarked that they were very impressed about the following:

-                commitment of top management to the implementation of the integrated Management System;

-                well-structured and thorough Management Review;

-                comprehensiveness of trainings provided to new staff aiming to equip them with necessary working skills;

-                effectiveness of the regular competence checks to ensure staff competency;

-                clear identification and control of applicable legislative and regulatory requirements;

-                strict compliance and fulfillment to local, security and aviation laws and regulations to safeguard the aviation safety, as well as passengers’ and staff’s safety.


The result of the two-day audit showed that the integrated Management System is properly maintained and continuously improved. It also complies with all requirements of the ISO9001 and ISO14001 standards without any non-conformity. After this audit, new ISO9001 and ISO14001 certificates will be issued to the AOD soon.


We would like to express sincere gratitude to all staff members. This is the recognition of teamwork striving for excellence.