Passenger Guide
Check' N Fly
Check' N Fly
This service provides the convenience of flight check-in and luggage drop-off at the hotel. Checked baggage will be delivered directly to the passenger's final destination.
Due to operational changes, the Check’ N Fly Service at Holiday Inn Express Macau City Centre and Crowne Plaza Macau will only be available on the following dates:
- 20 – 25 November, 2026
- 23 – 31 December, 2026
Participating Hotels
Galaxy Resort Macau
Holiday Inn Express Macau City Centre
Crowne Plaza Macau
Participating Airline
Air Macau (NX)
China Southern Airlines (CZ) *
EVA Air (BR) *
STARLUX Airlines (JX) *
For the airlines marked with * Check’ N Fly service is available at Galaxy Resort Macau only.
Service Hours
Galaxy Resort Macau:
10:00 – 17:00
Holiday Inn Express Macau City Centre:
09:45 – 13:30
Crowne Plaza Macau:
09:45 – 14:30
10:00 – 17:00
Holiday Inn Express Macau City Centre:
09:45 – 13:30
Crowne Plaza Macau:
09:45 – 14:30
Service Fee
MOP 50 per piece of luggage.
Luggage Regulations
Please comply with the luggage policy of your selected airline.
For Air Macau baggage information, please visit: https://www.airmacau.com.mo/#/luggage
For China Southern Airlines baggage information, please visit: https://www.csair.com/tw/en/orders/order/lvkexuzhiguoji/#d26
For EVA Air baggage information, please visit: https://www.evaair.com/en-hk/fly-prepare/baggage/free-baggage/checked-baggage/
For STARLUX Airlines baggage information, please visit: https://www.starlux-airlines.com/en-Global/check-in-fly/baggage-information/general/checked-baggage/weight-and-dimension-restrictions-for-each-checked-baggage
For Air Macau baggage information, please visit: https://www.airmacau.com.mo/#/luggage
For China Southern Airlines baggage information, please visit: https://www.csair.com/tw/en/orders/order/lvkexuzhiguoji/#d26
For EVA Air baggage information, please visit: https://www.evaair.com/en-hk/fly-prepare/baggage/free-baggage/checked-baggage/
For STARLUX Airlines baggage information, please visit: https://www.starlux-airlines.com/en-Global/check-in-fly/baggage-information/general/checked-baggage/weight-and-dimension-restrictions-for-each-checked-baggage
Cut-off Times for Luggage Drop-off
Timings may be adjusted according to the seasonal flight schedule
| Hotel | Time Slot | Time Slot Eligibility Based on Flight Departure |
|---|---|---|
| Galaxy Resort Macau | 11:30 | For flights departing after 13:15 |
| 14:45 | For flights departing after 16:30 | |
| 17:00 | For flights departing after 18:45 | |
| Holiday Inn Express Macau City Centre | 13:30 | For flights departing after 16:00 |
| Crowne Plaza Macau | 14:30 | For flights departing after 16:00 |
Inclement Weather Arrangement
Service will be suspended upon the hoisting of tropical cyclone typhoon signal No. 3 or above.
Service Regulations
checknflyserviceregulations_Eng.pdfIssued by Menzies Macau Airport Services LTD. The company reserves the right to amend and interpret the contents.
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