Passenger Guide
MIA ONE ID
MIA ONE ID
Departing passengers aged 11 or above holding electronic travel documents can enjoy the “MIA ONE ID” program and related facilities at Macau International Airport.
“MIA ONE ID” adopts biometric identification technology to offer a paperless and seamless departure experience. After completing enrolment during check-in, passengers can pass through security checkpoints and boarding gates simply with facial recognition, without the need to present travel documents or boarding passes repeatedly.
Passengers who have completed online check-in may also enrol for “MIA ONE ID” program at the e-security gates by scanning their travel documents and boarding passes, and subsequently enjoy a smooth and contactless self-boarding experience.
Check-in Counters or Self-Check-In Kiosks
When passengers check in at the counters or self-check-in kiosks, the “MIA ONE ID” program will automatically create a biometric identification token (ONE ID) containing the passenger’s travel document and boarding pass information. The process is fast and effortless, requiring no additional time.
E-Security Gates
Registered passengers only need to look at the cameras at the e-security gates. Once their identity is verified, they can swiftly enter the restricted area.
Eligible passengers who have completed online check-in and hold an airport-accepted electronic boarding pass may scan their travel documents and boarding pass at the e-security gate to enrol for the ONE ID token, allowing for a faster and more seamless boarding experience.
Self-Boarding Gates
Board your flight by simply scanning your face at the cameras at self-boarding gates for identity verification.
*Passengers acceptance at self-check-in kiosks is subject to the individual policy of participating airlines and subject to change without prior notice.
Macau International Airport attaches great importance to protecting the privacy of every passenger’s personal data. Please read our Personal Data Collection Statement for more details.
When you, either personally or through a representative, proceed with passenger check-in procedures at Macau International Airport via check-in counters or self-check-in kiosks, or use security gates or boarding gates, Macau International Airport Company Limited (“CAM” or “we”) will collect and process your personal data (including your travel document information, boarding pass data, and live facial image, etc.) for the following purposes:
- to verify your right to enter the Airport Restricted Area and to use departure facilities such as security gates and boarding gates (including but not limited to participating in the “MIA ONE ID” program and using its self-service facilities);
- to ensure aviation and airport safety and security;
- to facilitate efficient airport operations (such as passenger processing and enabling access to and connection with applicable departure passenger services and facilities); and
- for statistical, analytical, and research purposes.
If the parent or legal guardian of a minor consents to the minor proceeding with the check-in procedures independently or through a representative, they shall also consent to the provision of the minor’s relevant personal data to CAM and its processing in accordance with the terms of this Personal Data Collection Statement.
If you are traveling in a group and are responsible for checking in on behalf of group members at check-in counters or self-check-in kiosks, you must ensure that each member (including, where applicable, the parents and legal guardians of any minor members) understands and consents to CAM individually collecting and processing their personal data in accordance with this Statement. You must, for example, remind them to refer to this Personal Data Collection Statement issued by CAM. In the case of group travel, the term “you” as used below may include all group members, whether checking in personally or through a representative, and “your” shall be construed accordingly.
You also understand and agree that CAM will independently collect your boarding pass information and travel document information for the purposes set out in this Statement. This is an independent process and is not carried out on behalf of your chosen airline.
Your personal data may be transferred to other relevant entities, such as:
- SEMAC - Companhia de Segurança de Macau, Limitada,
- your chosen airline,
- third-party service providers associated with the purposes mentioned above (including but not limited to any applicable airport service providers you choose to use, such as operators of airport lounges and retail stores, that participate in the “MIA ONE ID” program), and
- the Macao SAR authorities where required by law or for safety and security purposes.
Participation in the “MIA ONE ID” program and use of its self service facilities are voluntary. If you do not wish to provide the required personal data for such use, you will not be able to use the “MIA ONE ID” program or its self service facilities. In such case, please select “Opt out” on the kiosk or check in counter touch screen, then proceed to the Assisted Channel at the security check area and inform staff of your preference. However, CAM will still collect, process and retain the personal data and other relevant information contained on your boarding pass.
Data subjects have the right to access and correct their personal data held by us.
This declaration is provided in Chinese, English and Portuguese. In case of any discrepancy, the Chinese version shall prevail.
If you use the “MIA ONE ID” program and its self service facilities, including e security gates and/or self boarding gates, we will collect, process and retain the following personal data:
- Information contained in your travel document (including document number, passport photograph, full name, date of birth, gender, nationality, place of birth, etc.);
- All data contained in your boarding pass (including full name, flight information, etc.); and
- Your live facial image.
Passengers who choose not to use or are not eligible for the “MIA ONE ID” program and its self-service facilities must use Assisted Channels and Gates. CAM will in such cases still collect, process and retain all data contained in your boarding pass.
You understand that we collect the above data for the purposes described in this Statement. For boarding pass data that is provided or retained by your chosen airline, you agree that your participation in or use of the “MIA ONE ID” program or facilities for yourself and/or members of your group constitutes an instruction by you and your group members to your chosen airline to retrieve such personal data and provide it to CAM on your behalf and/or on behalf of your group members.
We may use the personal data collected for the following purposes:
- To verify your right of entry to the Airport Restricted Area;
- To verify your right to use departure facilities, such as security gates and boarding gates (including but not limited to the “MIA ONE ID” program and its self service facilities);
- To facilitate effective airport operations (such as passenger processing, and enabling you to use and connect with applicable departure passenger services and facilities);
- To ensure your safety at the airport and to maintain aviation and airport safety and security; and
- To compile statistical information and to conduct analysis and research for continuous improvement of airport operations, facilities and services.
Using the “MIA ONE ID” program and its self service facilities is voluntary.
If you choose not to use the program, you must use Assisted Channels and Gates. In that case, CAM will still collect, process and retain all data contained in your boarding pass.
We may provide your personal data to the following entities:
- SEMAC - Companhia de Segurança de Macau, Limitada, to enable its staff to perform duties as required for aviation and airport safety and security;
- your chosen airline, to facilitate passenger processing and airport operations, which may include transferring your boarding pass data (e.g. flight number and passenger sequence number) and travel document information, and, if applicable, the time and entry point when you enter the Airport Restricted Area.
- Macao SAR authorities where required by law or for airport and aviation safety and security purposes;
- other third parties where legally required, under contractual obligations, pursuant to court orders, or to protect our legitimate interests where permitted by law; and
- relevant airport service providers that form part of the “MIA ONE ID” program (e.g. airport lounge and retail operators), to enable seamless departure services.
Your abovementioned personal data will not be disclosed to third parties except in the following situations:
- as stated in the “To Whom May We Transfer Your Personal Data?” section above;
- to third-party service providers acting for, on behalf of, or in cooperation with CAM for purposes such as:
- System development and maintenance (including updates, etc.) of the “MIA ONE ID” program and its facilities;
- Data analytics.
For personal data that can directly identify you (including your name, travel document number, and photograph):
- If the data appears on your boarding pass, it will be deleted 60 days after your flight’s departure or cancellation;
- If the data does not appear on your boarding pass, it will be deleted 7 days after your flight’s departure or cancellation.
Notwithstanding the above, where retention or disclosure is required for aviation and airport safety and security, or required by law or related to any legal proceedings, such personally identifiable data may be retained beyond the periods set out in this Statement, for as long as necessary to serve those purposes.
On the other hand, we may continue to retain non identifiable data for statistical, analytical and research purposes.